Packet captures are one of the most powerful tools we have in our troubleshooting toolbox. I don't claim to be an expert on troubleshooting VoIP issues, and have much yet to learn, but here's the general procedure I follow. We also support a leading plus (+) for E.164 number format SIP user names.I was recently asked to write up a tutorial of sorts outlining the procedure I used to track down some voice quality issues we had in one of our business customer's networks, and specifically how to use Wireshark to troubleshoot VoIP issues. The dash cannot be either the first or the last character. Note that for the SIP username valid characters are letters (a-z, A-Z), digits (0-9), comma (,), and dash (-). The integrator will then reference both the VoIP configuration guide and completed settings checklist pdf to configure the Biamp VoIP hardware. They then fill out the settings checklist pdf and give it back to the integrator. The VoIP admin should use the appropriate VoIP configuration guide from the matrix (above) to create or provision the user account(s) for the Biamp VoIP hardware to register to. The administrator for the VoIP system must assist in gathering all of the information needed. Provide the appropriate pdf form below to the VoIP administrator to record the settings needed to successfully deploy the Biamp VoIP hardware.

The VoIP manufacturers with whom Biamp has internally tested and/or obtained certifications are: VOIP-1 paging interface (for use with Vocia systems).MS-1/MS-1e message server (for use with Vocia systems).TesiraFORTÉ VT and TesiraFORTÉ VI variants.

SVC-2 card (for use with Tesira processors).

VoIP-2 card (for use with AudiaFlex processors).

The Biamp products with VoIP capabilities are: However, since some products use SIP somewhat differently than others, Biamp has elected to obtain certifications and/or perform in-house testing of our products with some of the more popular VoIP systems on the market 1. All of Biamp's VoIP products adhere to the Session Initiation Protocol (SIP) standard, therefore our VoIP products can generally be integrated with other products that also use SIP. Biamp offers several products that integrate with Voice-over-IP (VoIP) telephone systems.

How to use wireshark to test voip